These are details of workshops delivered for clients in the recent past, together with some typical outcomes for each. However, no two clients' needs are ever the same, so we always tailor the key learning outcomes to your specific training needs. Call us on 01865 883423 if you would like to talk to us about designing training to your own specifications.
Management Skills
- Plan, and communicate plans effectively
- Organise and delegate work
- Establish effective working relationships
- Develop and motivate staff
- Handle conflict and other inter-personal issues well
Sales Management and Sales Skills
- Apply/manage a unique sales process for your organisation�s product/service
- Let the customer/client do the buying
- Avoid sales objections
- Create genuine partnership with your customers/clients through adding value
Personal Development
- Identify the impact you make on people
- Know your own motivations and the reasons for your behaviour
- Choose behaviour appropriate to any given situation
- Create a set of personal goals and take action to achieve these
Performance Management
- Understand how Performance Management delivers business success
- Use a systematic process for the creation and review of performance objectives
- Use a Balanced Scorecard to establish a range of well defined performance objectives
- Conduct effective performance reviews
Presentation Skills
- Make impactful presentations effectively and with confidence
- Be fully present and authentic with any size of group
- Use presentation technology appropriately and skillfully
Authentic Communication
- Listen effectively and make requests of others clearly and precisely
- Identify the blocks to relating to specific people and create an action plan for developing quality relationships with these people
Personal Effectiveness
- Demonstrate appropriate styles of behaviour to maximise personal effectiveness
- Give and receive feedback about personal effectiveness
- Develop a set of personal and work aims and organise yourself and your time accordingly
