No more boring meetings, please!
Still on the subject of meetings, a guest blog today from Jesse Lyn Stoner:
I’ve attended a lot of meetings that are a waste of time – it’s part of my job. (I help teams improve their performance and often observe to understand their issues before I intervene). However, I must say this was the most boring meeting of my career.
I was observing a four-hour team meeting of the company’s CEO and his direct reports. Sitting around a table, one at a time each person reported what was happening in his or her area. The president asked questions. The others listened until it was their turn.
There was no real discussion. I sometimes map the energy flow by drawing an arrow each time someone speaks to another person. The energy flow at this meeting looked like this,
with the president being the focal point of the meeting.
What was the purpose of the meeting?
Although it was not articulated, it was clear that the purpose was to share information with the CEO in the most time efficient manner — for the CEO!
Besides being a waste of everyone else’s time, a huge opportunity was lost. The senior leadership of this company had gathered together and had not taken advantage of the opportunity for the team to provide leadership for the company as a whole.
Holding a meeting to keep people informed is not a good reason to meet. There are a lot of effective alternatives for sharing information.
If the energy flow in your meeting looks like the above diagram for an extended period of time, most likely your meetings are not necessary.
The only good reason for a team to meet is to create and tap into the collective wisdom.
The map of energy flow, over time, should look closer to this:
Three steps to determine whether a meeting is necessary.
Step 1: Identify the meeting purpose – why you need to meet. You might want:
- To make joint decisions using everyone’s best thinking
- To work together on things you cannot accomplish as well working separately
- To utilise each other’s expertise
- To create a common perspective – everyone hears the same thing at the same time – answer questions and create shared meaning
- To create a big picture view beyond each person’s individual area of responsibility
- To create and maintain alignment – ensure a shared vision (purpose, values and destination)
- To strengthen relationships and increase trust
If the purpose doesn’t include one of these reasons, don’t call a meeting.
Step 2: List your desired outcomes for the meeting. Answer: “At the end of the meeting, what will have been accomplished?”
Step 3: Build your agenda after you identify the purpose and desired outcomes. Make sure that each agenda item supports the purpose and drives one of your desired outcomes. If it doesn’t, take it off the agenda.
If you do host a meeting, don’t keep people in the dark.
Provide a copy of the agenda with the purpose and desired outcomes at the top. It will help everyone stay focused, even if this is a regular meeting with a standing agenda. Better yet, determine the purpose, desired outcomes and build the agenda with your team. That’s a worthwhile use of everyone’s time.
Thanks, Jesse!
An excellent post. Producing a specific agenda for each meeting, even if it is a regular meeting will keep people concentrating on what they need to rather than just turning up and “turning-off” the moment they sit down.
Thanks, Paul!
Having attended some pretty ineffective and boring meetings in my time I very much welcome this post. I particularly like the assertion that “The only good reason for a team to meet is to create and tap into the collective wisdom” because, for me, it underline the importance of respect amongst attendees and the importance of everyone taking the time to listen properly without interrupting. If respect and listening are not present in good measure there will be little hope of tapping into collective wisdom. Thanks Kate, a great post. Keep them coming!